Keynotes

Ir Anneke M.C. Eurelings

Director Maastricht McLuhan Institute Manager
Maastricht Learning Lab Universiteit Maastricht
P.O. Box 6161 6200 MD Maastricht, the Netherlands
Phone: +31-43-3882526
Fax: +31-43-3252930
E-mail: eurelings@mmi.unimaas.nl
www : http://www.mmi.unimaas.nl

Title
The relevance of CSCL for day-to-day educational practice

Abstract
Bringing research into practice is a willful issue, it seems to fit in the category of "wicked problems". Conkite defines a wicked problem as a problem that can be characterized as an evolving set of interlocking issues and constraints in a constantly changing context, with many stakeholders involved. A description that we recognize when trying to bring CSCL research findings into day-to-day practice. If a linear approach to solving wicked problems simple will not work, how can we find ways to cope with the dynamics of the process. If the dynamic nature of the problem formulation and changing constraints, make it possible to reach an ideal solution, how can we use our learning about both the problem and the solution and still find a solution that is "good enough". What aspects are vital for success, and how can we learn from the experiences gained.

Short profile
Anneke M.C. Eurelings is Director of the Maastricht McLuhan Institute (MMI). She was trained as an electrotechnical engineer (medical engineering) at the Technische Universiteit Eindhoven. At MMI she has been responsible for setting up, executing and managing of research, education and external services in the fields of digital culture, knowledge organisation and learning technology. Since 1987 she has been involved with ICT and education at the Universiteit Maastricht, as Director of the Computing Centre and as the university's co-ordinator in this field. She was also the initiator and co-ordinator of an EU project (ELECTRA) in which four universities in the Euregion Meuse-Rhine researched and developed electronic learning environments. Ms Eurelings is a member of the Steering Committee of the Memorandum of Understanding on Multimedia Content and Training of the European Commission, Prometheus, Brussels.


Dr Paul Dourish

Assistant Professor
Computers, Organisations, Policy and Society (CORPS)
Department of Information and Computer Science
University of California at Irvine,
CA 9269703425 USA

Phone: +1-949-824-8127
Fax: +1-949-824-4056
E-mail: jpd@ics.uci.edu
Website

Title
Tools for evolving practice

Abstract
One of the major paradigms for learning is the gradual move from a peripheral to a central position in a community of practice. "Practice", according to Menger, "is first and foremost a process by which we can experience the world and our encounters with it as meaningful." Practice and meaning evolve along with each other and are reflected in the various ways in which we incorporate tools and technologies into our experience, and use them to achieve collective ends. While this is often thought of as a social process, it depends critically on both social and technical foundations: traditional models of technical design erect obstacles to this kind of open-ended, evolving use.

In this talk, I will use examples from a variety of research investigations to explore the questions surrounding technical support for evolving practice. Some of these are technical, some are social, but all of them point to the ways in which technical assumptions need to be revised to support a model of continual, ongoing and evolving practice.

Short profile
Paul Dourish recently joined the faculty of the Department of Information and Computer Science at the University of California, Irvine. Before moving to Irvine, he was a senior member of research staff in the Computer Science Laboratory at Xerox PARC, and has also conducted research at Apple Computer and at the Xerox Research Centre, Europe (formerly Rank Xerox EuroPARC).

Paul's main area of research is Computer-Supported Cooperative Work. He is particularly interested in the relationship between social and technical design sciences, and has pursued this interest in a variety of domains, including CSCW toolkits, workflow systems, group information systems and media spaces. Paul holds a PhD in Computer Science from University College, London. He is an associate editor of ACM Trans. Computer-Human Interaction and the Journal of Computer-Supported Cooperative Work, and lately served as programme co-chair for the ACM CSCW conference.


Professor Dr David Wood

Director,
CREDIT,
School of Psychology
University of Nottingham
UK-Nottingham NG7 2RD

E-mail: djw@psychology.nottingham.ac.uk

Title
Contingent tutoring and computer-based learning

Abstract
My colleagues and I first put forward our model of contingent tutoring and learning some 25 years ago. The model grew out of experimental investigations of parent-child interaction in situations where mothers helped their 3-4 year olds to master tasks which, left alone, the children could not learn. I will start with a brief historical overview of the many investigations which have built upon this work to test and extend the model in the context of other teacher-child and parent-child contexts, including analyses of tutoring in school contexts.

More recently, we have formalized these principles and extended them to the design of computer-based tutoring environments. In a series of studies, we have achieved two main things.

First, we have shown how the same principles can be applied to the design of tutors and lead to interesting new ways of gaining insights into the processes of learning under tuition; insights which could not be gained from face to face studies. Empirical evaluations of the tutors have taken us beyond factors which influence learning of domain knowledge into studies of individual differences in learners' regulation of their own learning activity, and in the way in which they regulate tutorial interactions. Armed with knowledge from such studies, we are now extending the model of contingent tutoring to test ideas about how learners can be helped to improve the regulation of their own learning.

Second, our attempts to formalize the tutorial process have helped us to etch out aspects of human tutoring which, though important in supporting learning, we cannot, currently, implement in our computer-based environments. These include decisions about the timing of tutorial interventions and interpretations of certain classes of learner actions. The decisions, we suggest, are usually based on aspects of non-verbal communication which, we cannot yet specify more formally, nor implement within the current limitations on human-computer interaction.

Although our work began with an interest in tutoring, it has raised some new issues about the dynamic, on-line assessment of learning and its potential role in education such as helping to support interactions in the "triangle" of learner-teacher-system.

In parallel with our computer-based work we have also been studying the nature of helping and contingent tutoring in children. This work provides some interesting insights into the processes which underpin the development of these rather remarkable human abilities and helps us to understand how collaboration can support learning. This invites us to think about how and why we might scaffold the process of peer interaction for learning.

Short profile
David Wood is Professor of Psychology in the School of Psychology at the University of Nottingham, UK, where he is also the Director of CREDIT (Centre for Research in Development Instruction & Training). In addition to his time at Nottingham, he has been a post-doctoral fellow at the Centre for Cognitive Studies, Harvard University and was a member of the Oxford Pre-School Research Group at the University of Oxford.


Mr Wim Jansen

European Commission
Rue de la Loistraat 200
BU 33 2/46 1049 Brussels, Belgium
Visitors: Avenue de Beaulieu 33 2/46 
1160 Brussels
Phone: +32-2-2954073, secr.: 2953761
Fax: +32-2-2962392
E-mail : wim.jansen@cec.eu.int
Websites : www.cordis.lu, www.proacte.com

Title
Information Society Technologies for Education and Training: Past, present and future.

Abstract
Since 1988 the European Commission is actively supporting research projects whose objective is to improve the process of learning through the use of Information and Communication technologies. In his talk Mr Jansen will, after a short reflection on past collaborative learning projects, concentrate on current Commission initiatives like the eEurope action plan and its 'spin-off: the eLearning initiative, the current priorities as defined in the Information Technology Societies workprogramme 2001 as well as the state of affairs as regards to the position of education and training in the upcoming framework 6 programme (2002-2006).

Short profile
Mr Jansen was born in the Netherlands, and holds degrees in both Geography for Education and Urban Planning. He started his professional career at a Dutch national educational broadcasting company where he produced several educational programme series. After that he joined the Dutch National Institute for Educational Measurement. In 1986 he was appointed as Educational Technologist at the Dutch Open University and participated in many course teams in the field of Economics and Cultural Sciences and he developed several multimedia applications. In 1991 he moved internally to the research institute of the Open University to do research in the design and development of Multimedia educational software. Since beginning 1993 he is employed as principal scientific officer in the European Commission. Initially in the Telematics applications for Education and Training sector, and since the start the fifth framework programme he is co-ordinating the action line 'the flexible university' in Directorate General Information Society, key action Multimedia, Content and Tools.


Professor Dr Ulrich Hoppe

Professor of Applied Computer Science and Computer Science Education
Dept. of Mathematics / Computer Science (FB 11)
University of Duisburg
Lotharstr. 65 D-47048
Duisburg
Phone: +49-203-379-3553
Fax: +49-203-379-3557
E-mail: hoppe@informatik.uni-duisburg.de
Website

Title
About the relation between C and C in CSCL

Abstract
Group interaction, cooperation and collaboration, are not at all new in educational practice nor is the reflection on these phenomena a new invention in recent educational theories. From an educational viewpoint, computer support can just be seen as a new means to support old pedagogical ideas and approaches, also in group learning. However, the CSCL community is not the extension of a grown community of educational researchers defined by the new instrumental use of computers. Given its origin and evolution, CSCL research can -to a large extent- be characterized as applied cognitive science, which implies that computational models and theories belong to its foundations. Central concepts such as distributed intelligence, shared (external) representations or representational change can nowadays hardly be conceived without using the computer metaphor. So, the first "C" in CSCL stands not only for a technical means but also for a tool of thought, a metaphor or a conceptual device. In this sense, the new medium is a new message!

On this background, recent experience in several European projects will be presented and reflected. Special topics will be the design and practical implementation of computer-integrated spatial settings for cooperative learning, the practical use and the computational modeling of shared physical and virtual artifacts to support aspects of workflow in group learning, as well as the use of computational techniques to create a certain degree of awareness of group situations inside the machine. Finally, specific computational challenges set by the requirements of collaborative learning scenarios will be defined as an open agenda for future development.

Short profile
H. Ulrich Hoppe holds a full professorship for "Applied Computer Science and Computer Science Education" at Gerhard-Mercator-Universität Duisburg, Germany.

His research group COLLIDE ("Collaborative Learning in Intelligent Distributed Environments") has been engaged in several European projects in the area of advanced computational technologies in education. In 1998, COLLIDE initiated the NIMIS project on developing innovative classroom technology for early learning in the framework of a European programme on "Experimental School Environments". The specialties of NIMIS are characterized by combining a computer-integrated classroom environment ("roomware") with new interaction techniques (pen-based input, speech output) and intelligent analysis and support.

With an original background in mathematics and educational technology (Master-equivalent "Staatsexamen" in Mathematics and Physics from Marburg University, 1978; PhD in Educational Technology from Tübingen University in 1984), Ulrich Hoppe has been working for about ten years in the area of intelligent user interfaces and cognitive models in HCI (Fraunhofer Society Stuttgart, 1984-87, GMD IPSI Darmstadt 1987-95), before he re-focused his research on intelligent support in educational systems and distributed collaborative environments. He joined the University of Duisburg as a full professor in 1995. Ulrich Hoppe is co-editor of the German interdisciplinary journal "Kognitionswissenschaft" ("Cognitive Science", Springer) and, together with Friedrich Hesse and Heinz Mandl, he was one of the proposers of a new research initiative on "Net-based Knowledge Communication in Groups" which was recently accepted and established by the German Science Foundation (DFG). This initiative is devoted to further developing and studying networked media for supporting collaborative learning and knowledge management from an interdisciplinary perspective including cognitive science, social psychology, education, and applied computer science.

Current research interests and related projects

  • Open distributed environments for collaborative learning
  • Multimedia and "roomware" concepts for academic and school teaching Analysis, modeling, and intelligent support of collaborative learning processes